Gemma Plowright

Sales Director

Building and supporting brand growth, driving strategy, customer journey is the heart of what I do. With a wealth of knowledge in proactive sales and account management, my key focus at ITA* is the customer experience and journey through our incredible spaces. I am working with the ITA* team on the long-term focus and strategy of the brand, I truly believe in delivering unique experiences in iconic venues across London and the UK.

About Gemma

I have over 10 years working within the event and hotel industry. My passion and knowledge allows me to provide invaluable expertise and insights to the team. My key focus is to drive customer experience; I have the privilege of meeting and dealing with fantastic customers and agents throughout my working week. I help build meaningful working connections that ensure our customers remain loyal to ITA* and our venues. I believe we are the best at what we do.

Gemma loves...

ZSL London Zoo – what is not to love, you can do almost anything and everything with events here! The Terrace is my VIP event space, an area not many in the industry know of, it is our best kept secret!